Terms of service

Welcome to VELA. By visiting our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before using the site.

Website Use

This website is provided for customers to learn about VELA, browse products, and purchase items when checkout is available. You agree to use the site lawfully and not to interfere with its operation, security, or content.

Product Information

We make every effort to present product information, images, descriptions, pricing, and availability accurately. However, errors may occur. VELA reserves the right to correct errors, update information, cancel orders affected by errors, or modify product availability at any time.

Product colors and appearance may vary slightly due to photography, lighting, screen settings, and natural variations in materials.

Pricing and Availability

Prices are listed in U.S. dollars unless otherwise stated. Prices and availability are subject to change without notice. An item placed in a cart is not reserved until checkout is completed and payment is accepted.

Orders

VELA reserves the right to refuse, cancel, or limit any order for reasons including suspected fraud, payment issues, product unavailability, pricing errors, shipping restrictions, or misuse of the website.

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

Payment

When checkout is available, payment must be completed through the payment methods offered on the website. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping and Returns

Shipping and returns are governed by the Shipping Policy and Return Policy posted on the website. Please review those policies before placing an order.

Intellectual Property

All website content, including text, images, branding, logos, product names, graphics, and design elements, belongs to VELA or is used with permission. You may not copy, reproduce, distribute, or use website content without written permission.

User Communications

If you contact VELA, submit information, or sign up for updates, you agree that the information you provide is accurate and that VELA may respond to your inquiry or communicate with you as permitted by law and our Privacy Policy.

Third-Party Services

The website may use third-party services such as payment processors, shipping carriers, analytics providers, or social platforms. VELA is not responsible for the policies, actions, or content of third-party services.

Limitation of Liability

To the fullest extent permitted by law, VELA is not liable for indirect, incidental, consequential, or special damages arising from use of the website, products, shipping delays, carrier issues, or inability to access the site.

Changes to These Terms

VELA may update these Terms & Conditions at any time. Updates will be posted on the website with the revised effective date. Continued use of the website after changes are posted means you accept the updated terms.